Feb 14, 2019 Catastrophic Personal Injury, Personal Injury
After a serious injury, you might feel like your every move is being watched and scrutinized by the insurance company. Sometimes, you’re right. Adjusters use private investigators and surveillance techniques to discredit victims and reduce the value of their claims.
Below, Crosley Law outlines some simple ways you can protect yourself.
Insurance Companies Use Private Investigators to Damage a Victim’s Credibility
Insurance companies are skeptical of almost every injury claim and are always looking for reasons to deny them. If they suspect you’re not being completely honest with them, the adjuster will likely hire a private investigator to track your activities.
RELATED VIDEO: If I File a Lawsuit, Will Someone Spy on Me?
The investigator’s sole goal is getting footage that suggests you’re not as disabled as you claim. Unfortunately, it’s easy to “cherry pick” images and video. While the investigator may get video of you lifting what seems to be a heavy bag of groceries or doing chores, they probably won’t report how you had to rest for hours after the activity.
Learn How to Identify Common Surveillance Tactics
Private investigators do more than hide out in unmarked cars. They use a variety of technology to secretly track and monitor accident victims.
- Fixed surveillance: Sometimes called a “stakeout,” the investigator or an electronic device (like a camera) monitors your activities from one location
- Electronic surveillance: Investigators monitor your online presence looking for damaging photos, comments, and other information
- Tracking: Investigators follow you or use GPS trackers to monitor your whereabouts
“It’s always a good idea to be aware of your surroundings during an injury claim.”
While insurance company surveillance might seem like a violation of your privacy, much of it is legal in Texas. As long as the investigator follows the law and doesn’t trespass on your property, film you in private areas (like a bathroom), or threaten you, their activities are probably legal.
RELATED ARTICLE: How Social Media Can Harm Your Personal Injury Case
It’s always a good idea to be aware of your surroundings during an injury claim. For example, if you see an unfamiliar car parked in front of your house for extended periods of time, you might be under surveillance. If you suspect you’re the subject of insurance company monitoring, report your concern to your injury lawyer immediately.
5 Ways to Protect Yourself From Insurance Company Surveillance
While insurance companies love surveillance videos, most investigations don’t uncover fraud. Instead, they show victims trying to live as normal a life as possible. Still, the injury attorneys at Crosley Law suggest that you follow these simple tips, which may help reduce the impact of surveillance footage.
1. Follow Your Doctors’ Restrictions
Whether or not you suspect you’re under surveillance, it’s always in your best interest to follow your doctors’ recommendations about activity and treatment to the best of your ability. For example, if your doctor assigns you a five-pound lifting restriction, don’t try to carry a 50-pound bag of dog food into the house. You might reinjure yourself and video of you carrying that heavy load could damage your claim.
RELATED ARTICLE: Should I Talk to the At-Fault Party’s Insurance Company?
2. You Don’t Have to Let Investigators Into Your Home or on Your Property
While investigators can film you, they can’t enter your property without your consent. That means you do not have to let them onto your land or into your home. If you ask them to leave and they refuse, they are trespassing.
3. Limit Your Social Media Activity
Electronic surveillance is one of the easiest and most effective ways to monitor crash victims. People tend to overstate their abilities and avoid talking about hardship online. If it has access to your profiles, the insurance company will use your social media feed against you. After a crash, make your profiles private, avoid posting things that could be used against you, and ask your friends to do the same.
4. Call 911 if You Feel Unsafe or Harassed
If an investigator refuses to leave your property, tampers with your mail, places a GPS tracker on your vehicle without consent, threatens you, or makes you feel unsafe, you should call the police. You should also contact law enforcement and your Crosley Law attorney if you suspect someone hacked your accounts or used deceitful tactics to obtain information.
5. Consult with a Crosley Law Injury Attorney
At Crosley Law, we’re very familiar with insurance company surveillance tactics. We also know how to minimize their impact. If you’re concerned that you’re under surveillance, contact us today. Our attorneys can educate you about your legal options and help you build a strategy that minimizes the impact of the investigator’s report.
For example, we represented a 71-year-old woman who was injured in a head-on collision. During the claim, she started noticing a car parked outside her house and felt as if someone was following her. One morning, our client discovered that someone had taken the air out of one of her tires and she had to call her adult son to help with the repair. She thought that she had a stalker.
In fact, the insurance company had paid an investigator to trail her and take surveillance video. They had removed air from her tire in hopes that she would incriminate herself by putting on the spare. At trial, Crosley Law’s lawyers emphasized how intimidated and frightened our elderly client felt. We had the jury watch the video. In the end, the jurors were so angry at the insurance company’s behavior that they awarded our client a larger verdict than expected.
We also use cutting-edge techniques to support our clients’ claims. Sometimes, this includes working with teams of experts — including physicians, engineers, and rehabilitation therapists — to identify the cause of the crash, explain our clients’ injuries, and document their damages.
Crosley Law: Fighting for Texas Accident Victims
Crosley Law represents seriously injured crash victims and their loved ones. If you would like a free case evaluation, please complete our online form or call us at 210-LAW-3000 | 210-529-3000 today.
Related ArticlesView All Blog Articles
What Is the Average Payout for a Rear-End Collision?Mar 13, 2023
You were stopped at a red light, minding your own business. Suddenly, a truck rear-ends you, pushing your car into the middle of an intersection. Now, you’re living with severe back pain and your doctors are suggesting surgery. Your car accident case is worth a lot of money, right? Maybe. The reality is, there’s no […]
I’m Being Blamed for a Car Accident That Wasn’t My Fault—What Should I Do?Feb 22, 2023
“My word against your word” scenarios happen all the time after auto accidents, especially when there are few other witnesses at the scene. Being accused of causing a car crash that wasn’t your fault can make you feel helpless and angry, especially when no one else is around to support your story. Getting blamed for […]
How Long Does a Car Accident Settlement Take in Texas (and When Will I Get My Money)?Feb 02, 2023
Car accident settlements are rarely quick and easy affairs. While some cases might settle in just a few months, 18 months is fairly typical—and others can last even longer. Although the facts of the case (and the obligations of the insurance company) might seem obvious enough to you, the settlement process will take some time—especially […]
What Is the Texas Statute of Limitations for Personal Injury (and When Should I File My Lawsuit)?Feb 01, 2023
One of the first questions many people have an injury is, “How long do I have to make a personal injury claim?” While that’s an extremely important piece of information to know, it can also be misleading—and in some ways, the wrong question to ask. Here’s the short answer: In most cases, you have two […]
What Should You Do After a FedEx Truck Crash in Texas?Dec 09, 2022
With more than 100,000 vehicles, nearly 125,000 drivers, and an annual revenue estimated at around $84 billion, FedEx is easily one of the largest trucking companies in the United States. With numbers like these, it’s no surprise that FedEx freight trucks are involved in injury-causing truck crashes nearly every day on American roads. In fact, […]
Out-of-State Car Accident Jurisdiction: A Visitor’s Guide to Texas Injury LawNov 03, 2022
Texas isn’t just the second most populous state in the U.S. It’s also one of our nation’s biggest destinations for out-of-state travelers. According to Travel Texas, the state hosts more than 70 million visitors per year. While we certainly wish that everyone who visits our state enjoys a stress-free trip, the reality is that more […]
What Happens if You Get in an Accident With a Delivery Truck Driver?Nov 01, 2022
If your neighborhood is anything like ours, chances are you see a steady stream of delivery trucks, vans, and other vehicles pass by your house or apartment on a daily basis. The trend really took off at the start of the COVID-19 pandemic, but it certainly shows no sign of slowing down anytime soon. Nowadays, […]
How to Prepare for a Deposition in a Texas Personal Injury CaseOct 24, 2022
If you’ve suffered a personal injury that wasn’t your fault and you need to file a civil lawsuit to get the compensation you deserve, sooner or later you will likely have to provide your personal testimony in a deposition. Although depositions are not given before a judge, the things that you say will be considered […]
Can You Get a Concussion Without Hitting Your Head?Sep 21, 2022
Concussions, also known as mild traumatic brain injuries, are far more common than most people realize. Most estimates figure at least 3 million new cases occur in the United States each year, with falls, sports accidents, and car crashes commonly responsible. But because so many people with mild traumatic brain injury delay or skip medical […]
U-Turn Laws in Texas: Who’s at Fault After a Crash?Aug 24, 2022
There’s a lot of confusion about Texas’ U-turn laws. While U-turns are generally legal in Texas and a convenient way to quickly change direction, they’re also known for leading to numerous car accidents. If you’ve been involved in a U-turn accident, it might not be immediately clear who is at fault. First, although the driver […]
Do you or a family member
need legal advice?
Crosley Law Firm, PC is a professional corporation of trial lawyers focused on representing individuals and families who have suffered serious personal injuries or wrongful death. If you’ve been injured, fill out the form for a free consultation, or call 210-LAW-3000.