Privacy policy

Introduction 

Crosley Law Firm (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://crosleylaw.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). 

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site. 

Information Collection and Use 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you via a contact form (www.crosleylaw.com). This personally identifiable information may include (but is not limited to) your name, address, and contact information. 

Like many website operators, we also collect information that your browser sends whenever you visit our Site. Examples of information we collect in this manner may include (but are not limited to) the following: 

• Your computer’s Internet Protocol (“IP”) address 
• The browser type and browser version you use 
• The web page from which you arrived on our Site 
• The pages of our Site that you visit 
• The amount of time spent on those pages 
• The time and date of your visit 

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this data. 

Cookies 

Cookies are small files that are stored on a user’s computer. They hold a modest amount of data specific to a particular client and website, allowing the server to customize a page for a particular user or remember user information from one Site visit to the next. 

Like most websites, our Site uses cookies to collect information about Site users. You can change your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of this Site. 

Communications 

We may use your information to contact you by email or other means to deliver newsletters, marketing/promotional materials, or other information that we think you may find relevant. 

Mobile Information and SMS Communications 

By providing your phone number to Crosley Law Firm, you agree and acknowledge that Crosley Law Firm may send text messages to your wireless phone number regarding case details, document requests, status updates, and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to opt-out by replying “STOP” to unsubscribe or “HELP” for further assistance. 

Third-Party Information Sharing 

We do not share, sell, rent, or trade any user information with third parties for marketing or promotional purposes. 

We will not allow any unaffiliated parties to access your information, except as follows: 

• Agents, website vendors, and contractors may use it in connection with their professional relationship with us. 
• We may share your information with authorities, as required by law, in a matter of public safety or policy. 
• In the event of a transfer of our business assets (for example, if we are acquired by another firm), we may share your information as needed with the acquiring entity. 
• We may share your information if we have a reasonable belief that sharing the data is necessary to protect our rights or property. 
• If we are unable to assist you in a matter but know of an unaffiliated attorney or firm that may be able to help, we may refer you to them and share your information with that party. 

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Verbal Opt-In for SMS Communications 

Crosley Law Firm collects opt-in consent verbally from customers. Customers may opt-in to receive messages either in person at our office or over the phone when they call. When a customer registers for the first time, they are asked to provide a phone number, and our staff is trained to ask if the customer would like to opt-in to SMS-based notifications. They are verbally informed that: 

• Message and data rates may apply. 
• Message frequency may vary. 
• They can text “HELP” for support or “STOP” to unsubscribe at any time. 
• Their phone number will not be shared with third parties for marketing or promotional purposes. 

Data Security 

We implement industry-standard security measures to protect user information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or mobile network can be guaranteed as 100% secure. 

Terms & Conditions 

Our Terms & Conditions page contains an SMS disclosure specifying the types of messages users can expect, message frequency, message and data rate notices, privacy policy links, HELP information, and opt-out instructions. You can refer to it here: Terms and Conditions. 

Changes to This Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. 

Contact Information 

If you have any questions about this Privacy Policy, please contact us at: 

Crosley Law Firm 
3303 Oakwell Ct, Suite 200, San Antonio, TX 78218 
Phone: (210) 864-5997 
Email: [email protected]  

By using our Site, you acknowledge that you have read and understand this Privacy Policy.