There’s something very appealing about being able to order groceries from your kitchen or finishing your holiday gift shopping from the couch. Online shopping is convenient and easy, but it also creates hazards. While some people order online and pickup in-store, many online shoppers want their purchases delivered to their door.
Due to our increased online shopping, there are a lot more delivery trucks and vans on our roads. When companies promise lightning-quick deliveries before Christmas, delivery drivers have to scramble to make it happen—increasing their chances of causing a truck crash.
In this article, learn more about how online shopping impacts truck crashes, how these collisions are different from car wrecks, and what to do after a crash to get the compensation you deserve.
The Human Cost of Convenience: Online Shopping and Delivery Truck Wrecks
Online shopping is on the rise. In 2018, we spent $126 billion online during the holiday season. To keep up with demand, some drivers report having to deliver more than 250 packages per day and struggling to meet retailers’ unrealistic expectations. Many of these packages are coming from Amazon.
According to a recent New York Times and Pro Publica story, Amazon delivery contractors have caused at least 60 accidents and ten deaths since June 2015. However, because Amazon does not employ most of its drivers, many believe that Amazon-related crashes are wildly under-reported.
This problem also isn’t going away. To keep up with consumer expectations, more and more retailers are promising one and two-day delivery. And while the U.S. Postal Service and UPS typically hire and extensively train their employees, retailers like Amazon are turning to a network of subcontractors—hoping to cut costs and avoid liability.
Even when Amazon delivery drivers are independent contractors, they still must follow the company’s exact routes and deliver 99% of their packages on time to keep their jobs. If they fall behind, both Amazon and their employer are notified—and they may get angry calls telling them to improve their productivity. So the drivers push on, skipping meals, bathroom breaks, and driving recklessly.
According to some sources, Amazon already works with at least 250 delivery companies and countless gig workers.
How Are Delivery Vehicle Crashes Different Than Car Crashes?
While any car crash can result in complex legal claims, cases involving delivery trucks are notoriously challenging. At Crosley Law, we’ve built a reputation for our sophisticated approach to commercial vehicle claims. Here are three essential things you need to know after a delivery truck wreck.
Many Companies Employ Independent Contractors as Drivers
Amazon isn’t the only delivery service that hires independent contractors. Many FedEx drivers work for subcontractors—and the gig economy has only increased the number of contract drivers on the road.
Problematically, retailers and companies are not always liable for an independent contractor’s negligence. While the retailer may exert significant control over the drivers, it relies on contracts that try to shift all financial responsibility for a crash to the driver or contracting logistics company.
“Without a careful investigation, you may not realize that the rental box truck that crashed into you was working for an online retailer.”
Many logistics subcontractors carry liability insurance, but their financial resources are much smaller than the big-box and online retailers that hire them. If you suspect that a delivery contractor caused your injuries, it’s important that you contact an injury lawyer right away.
Multiple Parties May Be Responsible for a Delivery Vehicle Crash
Crashes involving commercial or contract drivers often have multiple negligent parties, including:
- At-fault driver: Negligent behaviors like speeding or inattention are often involved in delivery driver crashes.
- The driver’s employer: If the driver was employed by a subcontractor or logistics company, it may be responsible for their negligence, as well as their own negligent hiring or training.
- Loading company: You may have claims against the company that loaded an unbalanced or overpacked truck.
- Online retailer: Some victims are suing online retailers like Amazon, claiming their unrealistic performance demands caused their crashes.
- Mechanics and manufacturers: Anyone responsible for repairing, building, or designing the vehicle could be liable if the wreck was the result of a defect or faulty repair job.
When you have claims against multiple at-fault parties, it’s best to consult with an experienced lawyer at Crosley Law. Our skilled team can help you identify exactly who caused your injuries and help you navigate the complexities of multi-party litigation.
Retailers Typically Won’t Tell You About Their Independent Contractors
It can be challenging to identify the retailer or other companies involved in your crash. Some delivery vehicles have the name of the logistics company printed on the side, but others are unlabeled white vans or personal vehicles. Without a careful investigation, you may not realize that the rental box truck that crashed into you was working for an online retailer.
Accident Checklist: What to Do After a Crash
- Call the police to report the crash and file a police report.
- Collect the driver’s personal, insurance, and company information.
- Collect photographs, evidence, and witness contact information.
- See a doctor if you have any aches and pains.
- Contact Crosley Law for help getting the compensation you deserve.
Download Resource Now 5 Mistakes to Avoid After a Truck Wreck
Crosley Law: San Antonio’s Delivery Truck Attorneys
At Crosley Law, our attorneys have experience dealing with commercial vehicle wrecks. We apply cutting-edge techniques to identify precisely who is to blame for your injuries and hold them accountable. If a delivery driver injured you or a loved one over the holidays, contact our attorneys today to learn more about your legal rights and options.
Callahan, P. (5 September, 2019). Amazon pushes fast shipping but avoids responsibility for the human cost. The New York Times. Retrieved from https://www.nytimes.com/2019/09/05/us/amazon-delivery-drivers-accidents.html
Fares, M. (2019, January 15). U.S. holiday shoppers spend record $126 billion online: Adobe. Reuters. Retrieved from https://www.reuters.com/article/us-usa-holidayshopping/u-s-holiday-shoppers-spend-record-126-billion-online-adobe-idUSKCN1P91NB
O’Donovan, C., Besinger, K. (2019, August 31). Amazon’s next-day delivery has brought chaos and carnage to America’s streets—But the world’s biggest retailer has a system to escape the blame. Buzzfeed News. Retrieved from https://www.buzzfeednews.com/article/carolineodonovan/amazon-next-day-delivery-deaths
The content provided here is for informational purposes only and should not be construed as legal advice on any subject.
Related ArticlesView All Blog Articles
What Happens if You Get in an Accident With a Delivery Truck Driver?Nov 01, 2022
If your neighborhood is anything like ours, chances are you see a steady stream of delivery trucks, vans, and other vehicles pass by your house or apartment on a daily basis. The trend really took off at the start of the COVID-19 pandemic, but it certainly shows no sign of slowing down anytime soon. Nowadays, […]
How to Prepare for a Deposition in a Texas Personal Injury CaseOct 24, 2022
If you’ve suffered a personal injury that wasn’t your fault and you need to file a civil lawsuit to get the compensation you deserve, sooner or later you will likely have to provide your personal testimony in a deposition. Although depositions are not given before a judge, the things that you say will be considered […]
The Dangers of 15-Passenger Vans (and What to Do After a Passenger Van Accident)Oct 10, 2022
Traffic safety experts and auto manufacturers have known for decades that large passenger vans are especially likely to be involved in certain kinds of serious crashes. While these vans are a convenient way to transport groups of people, larger vehicles require a greater degree of driving skill to operate safely—particularly when fully loaded with passengers […]
U-Turn Laws in Texas: Who’s at Fault After a Crash?Aug 24, 2022
There’s a lot of confusion about Texas’ U-turn laws. While U-turns are generally legal in Texas and a convenient way to quickly change direction, they’re also known for leading to numerous car accidents. If you’ve been involved in a U-turn accident, it might not be immediately clear who is at fault. First, although the driver […]
Considering a New Braunfels Car Accident Lawyer? Here’s What You Need to KnowJul 07, 2022
New Braunfels, TX has come a long way in just a few decades. Comal County remains one of the fastest growing in the country, and new developments continue to be built throughout the region. One negative consequence of all this growth? An increase in car accidents. There were 2,715 recorded crashes in the county in […]
How Much Is a Good Settlement for Nerve Damage After a Car Accident?May 27, 2022
Nerve damage is common after auto accidents. Nerves are sensitive, fragile tissues that can easily be pinched, compressed, crushed, or even severed in a serious accident—potentially leading to serious and lifelong physical and emotional distress. Unfortunately, pinched nerves and other injuries are not always immediately apparent following a crash, which can prevent car accident victims […]
Car vs. Pedestrian: Who Is at Fault for the Accident?May 10, 2022
No amount of money will erase the emotional trauma of being in a car crash as a pedestrian. However, fair compensation for your suffering and financial costs is one way you can begin to rebuild your life and find some closure. Securing that fair compensation might be more complicated than you’d expect, however—especially when you’re […]
Texas Personal Injury Law Changes: Texas Tort ReformApr 19, 2022
Unexpected accidents happen more frequently than most of us like to admit. Car wrecks, workplace injuries, even major trucking crashes occur every day. Often, these unexpected tragedies were preventable, if only someone had put down their phone while driving, promptly addressed a workplace safety issue, or performed their required duties. In the eyes of the […]
Can You Tear a Meniscus in a Car Accident?Feb 28, 2022
The knee is a fragile and complex part of the body that is prone to many different forms of injury during the sudden and powerful impact of a car accident. One of the many fragile parts of the knee is the meniscus, which commonly tears when suddenly twisted. Meniscus tears during car accidents are common […]
What Does a San Antonio Car Accident Lawyer Do?Feb 23, 2022
We have thousands of car accident lawyers across the country, yet many car accident victims, unfortunately, do not know what these lawyers actually do. As a result, victims go without help too often and end up cheated out of compensation by insurance companies. Hiring an attorney after an accident could make a huge difference between […]
Do you or a family member
need legal advice?
Crosley Law Firm, PC is a professional corporation of trial lawyers focused on representing individuals and families who have suffered serious personal injuries or wrongful death. If you’ve been injured, fill out the form for a free consultation, or call 210-LAW-3000.